Shipping & Delivery

MADE TO ORDER

Please note that all orders placed through the WoFun website are produced and shipped from our production facility located in Transylvania, Romania, EU.

After placing your order, our production team typically processes and ships it within a maximum of 5 working days. Please note that, on rare occasions, there might be extended processing times during periods of high order volume.

SHIPPING DETAILS

We exclusively use DHL for all our parcel shipments.

Estimated DHL Shipping Times:

- UK and EU: 2 to 3 working days

- US: 3 to 4 working days (varies by state)

- Australia: Approximately 4 working days

The shipping cost varies according to destination, ranging from 20 EUR to 24 EUR for packages weighing under 2kg. For instance, a 2 kg box of miniatures consists of 14 Plexiglass sprues of miniatures and their bases. For packages weighing between 2kg and 4.5kg, the approximate DHL cost falls within the range of 30 to 36 EUR.

To obtain the precise shipping price, kindly add products to your cart and input your address during checkout.

It's worth nothing that DHL parcels are trackable, offering real-time updates on their status throughout the shipping process.

VAT or SALES TAX

For customers from the EU, our website charges 19% VAT according to EU commercial regulations. No other taxes will be paid by the EU customers at the delivery.

For orders outside the EU, our website charges 0% VAT. In this case, the DHL courier will charge the VAT or the sales tax. For example, UK customers will not pay the VAT on our website and will be charged at delivery with UK 20% VAT.

CUSTOMS NOTICE

When shipping outside of the EU, custom charges may be applicable. DHL couriers may request payment of import charges, and it is the sole responsibility of the customer to settle these fees. The specific customs charges vary depending on the destination country.

Please be aware that WoFun produces and dispatches products from Romania, which is within the European Union.

For any further information or inquiries, feel free to contact us at orders@wofun-games.com. We are more than happy to provide any details you may need regarding the delivery of your order.